Security Dispatcher

Security Dispatcher Duties: *Ensure all officers are on site as scheduled - contact & assign replacement officers for call offs *Maintain all communications between officers and supervisors in the field *Designate and assign response to alarm calls *Maintain a daily log of all incoming/outgoing calls and all activities during shift *Enter and update schedules utilizing excel & winteam our web based enterprises software *Review field reports for grammar and spelling & submit to clients *Organize and maintain department forms and files *Prepare and maintain weekly and monthly department reports *Bring ideas to the table to help grow dispatch and make more efficient Minimum Requirements: *Able to multi-task and think on your feet in stressful situations *Able to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established policy and procedures *Mental alertness and attention to detail required while being able to prioritize and follow-up on task *Excellent computer skills to include Outlook, Word, and Excel *Flexible working schedule to include night and weekends *Able to obtain a Washington State Security License *Able to maintain confidentiality & discretion *Previous dispatch or similar experience preferred *Multi-line phone experience preferred and/or excellent phone etiquette *Military, Law Enforcement, or Security experience a plus **Starting wage $18hr DOE (Plus differential pay for swing/overnight shifts*** Women and minorities encouraged to apply At PPC our mission is to provide outstanding customer service and safety to our customers, while providing a genuine opportunity for personal growth and advancement to our team members.
We offer full benefits (Health, Dental, Vision, Life Insurance, PTO and EAP.
) We currently have career opportunities for in-house Security Dispatchers based in our Yakima Regional Office.
Control Center Operations will be responsible for dispatching duties company wide.
This is a great opportunity if you are looking for career growth and stability, and interested in a career in Agency Dispatch and Security Operations.
You will get hands on experience in receiving and dispatching incoming client calls for service, alarms response, officer emergencies and coordinating with local law enforcement as needed.
Team Environment Direct Deposit Payroll 401(k)with company matching Excellent Group Health medical insurance and prescription benefits Dental Insurance Life Insurance PTO (Paid Time Off) EAP (Employee Assistance Program)