Enrollment Services Outreach Specialist

ENROLLMENT SERVICES OUTREACH SPECIALIST This is a full-time, year-round position in the Enrollment Services Department.
This position will report to the Director of Enrollment Services.
The Enrollment Services Outreach Specialist will professionally represent Perry Technical Institute’s programs and services to prospective students in individual and group settings.
The representative will perform work requiring knowledge and experience that is specific to the Enrollment Services Department.
The specialized tasks involve interpretation of policies, procedures and regulations pertinent to the admission of students.
Performance of other clerical duties in support of the general office procedures can be integrated into daily tasks.
The position requires flexibility, effective communication and presentation skills, circulation of Enrollment Resources resource materials, interaction with internal departments and liaison with external school systems and agencies in the development and maintenance of partnerships, and exceptional in-office organizational and multi-tasking abilities.
WORKING CONDITIONS: Duties are performed in a business office environment and at off-campus events.
Weekly travel, mainly in Washington and Oregon, and periodic overnight travel are required.
Personal vehicle may be used for travel to off-campus events.
The hours of the position when off-campus will flex, depending on events and appointments, but will be 40 hours per week on average.
When not traveling, on-campus hours are Monday – Thursday, 7:30 – 5:30 with a 30-minute paid lunch.
Working effectively and collaboratively in a team environment is a must.
Occasional lifting of items up to 25 lbs.
may be required.
This is a non-exempt, full-time, regular position.
Overtime may be required.
WAGE RANGE: $22.
00 - $23.
00 per hour We offer a competitive compensation and benefits package.
Perry Technical Institute pays 100% of employees’ medical, dental and vision premiums and 50% for qualified dependents.
The benefits package also includes participation in a 401(k) with a 4% match and profit-sharing opportunity, flexible spending plan and an employee assistance plan.
Employees accrue paid time off (accrue 5 hours per pay period; increases over time up to a max of 6 weeks per year), a 30-minute paid lunch break, 12 paid holidays, and 4-day work weeks.
MINIMUM QUALIFICATIONS: Associate degree or certificate of completion from an accredited career college; or a combination of education and equivalent experience.
Ability to present material in a clear, professional manner.
Skills in the configuration and use of computerized database programs and experience with Microsoft Office programs.
Documented experience operating office equipment such as: computer, tablet, multi-line phone system, printer, fax, and copy machine.
Must be flexible, able to work evenings and weekends and travel on overnight trips in states such as Washington and Oregon.
Must possess a working vehicle, hold a valid driver’s license, have an acceptable driving record, and produce proof of insurance.
Ability to work evenings and weekends as needed.
Must be willing to consent to a drug test.
PREFERRED QUALIFICATIONS: Experience in higher education student services.
Familiarity with technical/vocational training programs.
Experience presenting.
Bilingual in English/Spanish is preferred, as well as experience with culturally and economically diverse populations.
ESSENTIAL JOB FUNCTIONS: Serve as primary contact with public as needed and provide information of all training programs at Perry Technical Institute.
Strong, working knowledge and understanding of the objectives, requirements and content of all programs offered by Perry Technical Institute in order to provide complete and factual information to prospective students and other interested parties.
Use organizational skills, assertiveness and attention to detail in daily work.
Use strong written and verbal communication skills in daily work.
Use excellent listening and customer service skills in daily work.
Use phone, email, SMS, and postal mail communication systems to track and follow up with candidates.
Work both independently and as part of a team.
Have good attendance and the ability to work well with others.
Develop and maintain partnerships between Perry Technical Institute and local organizations and school systems.
Plan and schedule visits to high schools, community events, regional military bases, speak to groups and individuals, and meet with school administrators and teachers to promote awareness of Perry Technical Institute programs.
Distribute resource materials for recruitment of potential students and or groups and organizations.
Process information requests received by phone, e-mail or in person for information regarding current program offerings and the enrollment process and respond to general inquiries regarding departmental services and procedures by following the established process: Answer questions and provide general information regarding the programs offered by Perry Technical Institute.
Take and/or return inquiry phone calls.
Follow up accordingly with all prospects and inquiries under the direction of the Director of Enrollment Services.
Input of new inquiries in the Enrollment Services module insuring standardization of data entry and attention to detail in a timely manner: Enter new inquiry contact information.
Update logs of candidate enrollment status.
Compile data and prepare various reports.
Tour Appointments: Coordinate and schedule individual and group tours.
Guide campus tours to all candidates.
Conduct reminder calls for tours.
Handle cancellations and follow up with no-shows.
Record Keeping: Prepare weekly Enrollment Services Department reports (events, tours, and follow ups).
Update candidate and school contacts records.
Maintain and organize inventory.
Campus Events: Assist with planning and execution of campus events (new student orientation, open house, luncheons, tours, meetings, and other related campus events as assigned).
Perform other related duties as assigned.