Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services
- Ensure high levels of customer satisfaction by providing excellent service and resolving any issues or complaints
- Develop and implement hotel policies and procedures to maintain a smooth and efficient operation
- Manage and train hotel staff, including hiring, scheduling, and performance evaluations
- Monitor financial performance and implement strategies to maximize revenue and minimize expenses
- Maintain a safe and secure environment for guests and employees
- Collaborate with other departments to ensure seamless coordination and communication
Skills:
- Strong human resources skills to effectively manage and motivate a diverse team
- Proven experience in supervising staff in a hospitality setting
- Knowledge of hotel operations and hospitality management principles
- Familiarity with phone systems and excellent phone etiquette
- Leadership abilities to guide and inspire employees towards achieving organizational goals
- Proficiency in front desk operations, including check-in/check-out procedures, reservations, and guest services
- Bilingual skills (if applicable) to effectively communicate with guests from different backgrounds
As a Hotel Manager, you will play a crucial role in ensuring the smooth operation of the hotel while providing exceptional service to guests.
Your leadership skills, hospitality expertise, and attention to detail will contribute to the overall success of the establishment.
If you are passionate about the hospitality industry and enjoy working in a fast-paced environment, we would love to hear from you.
Job Type: Full-time
Pay: From $36,000.
00 per year
Schedule:
* Monday to Friday
* On call
Ability to commute/relocate:
* Ellensburg, WA 98926: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
* Hotel management: 1 year (Preferred)
* Hospitality: 1 year (Preferred)
Work Location: In person
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