CHESTERFIELD SERVICES INC
*CORPORATE OFFICE*
*JOB DESCRIPTION*
*PROGRAM SUPERVISOR*
*SUMMARY OF POSITION*
Under the general guidance and direction of the CEO, provides overall supervision of the operational and administrative functions of the company’s care provision activities.
*DETAILED DUTIES*
* Plans and supervises home care services to contracted clients;
* Performs Case management functions including preparation of Care Plans and subsequent procedural actions;
* Performs Initial home Visits, and scheduled In-home visits in accordance with strict timelines;
* Undertakes quality staffing and caregiver supervision;
* Ensures compliance with all the regulatory requirements;
* Communicates regularly with Case Managers, clients and caregivers as situation demands;
* Ensures timely response to and satisfactory resolution of Client and caregiver issues;
* Maintain staffing operations and ensures clients are staffed efficiently and within the required timeframe;
* Monitors employee’s attendance and overtime accumulation;
* Monitors the Electronic Timekeeping system daily;
* Coordinates schedules, maintains the data base and ensures the monthly employee/caregiver calendars are updated and provided to the appropriate individuals in a timely manner;
* Process employee vacation requests;
* Ensures that the Data Base is timely filtered and suitably updated;
* Maintains continuous communication with the Program Manager;
* Maintains good communication channels with office staff, clients, caregivers, and case managers;
* Answers phones in a professional and pleasant manner, triage and problem solve in an effective manner;
* Coordinates schedules, maintains the data base and ensures the monthly employee/caregiver calendars are updated and provided to the appropriate individuals in a timely manner;
* Manages phones during after-hours, weekend/holiday times ensuring emergencies are dealt with during the time the office is closed;
* Reviews timesheets and task sheets as necessary for submission to payroll;
* Ensures efficient performance management monitoring and evaluation, overseeing periodic employee training and performance appraisals;
* Ensures that Management reports are completed on time;
* Ensures that Quality Assurance standards are maintained;
* Assists with recruiting and orientation of new caregivers
* Performs any other duties as assigned by the Program Manager.
Job Type: Part-time
Pay: $21.
00 - $25.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Monday to Friday
* On call
Education:
* High school or equivalent (Preferred)
Experience:
* Computer skills: 2 years (Preferred)
Language:
* Spanish-speaking (Required)
License/Certification:
* Driver's License (Required)
Shift availability:
* Day Shift (Preferred)
Work Location: In person
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