Job Brief
Clinical Support Specialist Yakima, WA
Employment duration:
Full time
Exempt Status:
Non-exempt
Offer Relocation?:
No
ID:
12316
The Clinical Support Specialist supports Behavioral Health staff and providers.
Performs various administrative duties in a manner which promotes quality patient service.
What We Offer
$17-$21/hour DOE with ability to go higher for highly experienced candidates.
100% employer-paid health insurance for employees including Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing, 403(b) retirement plan, generous paid time off, paid holidays, and more.
Essential Functions/Responsibilities/Duties
Maintains and updates reports and registries for the Behavioral Health team, to include outreach activities, scheduling and documentation.
Reviews report data and ensures proper compliance with established workflows and procedures.
Completes audits of electronic health records along with other data and initiatives.
Tracks all audits, providing documentation of audits as requested.
Identifies and collects process improvement ideas and communicates them to the appropriate staff.
Works with patients and staff to ensure completion of Release of Information (ROI) forms.
Sends appropriate documents to the Health Information Management (HIM) department for processing.
Provides chart review support to mental health therapists and clinical supervisors.
This includes forwarding the chart reviews to providers and maintaining a chart review log.
Performs other duties as assigned.
Qualifications
Education: High school diploma or General Education Diploma (GED).
Associates Degree or Certificate from an accredited technical school preferred.
Experience: One year's experience working in an office setting, preferably a medical or dental office.
Two years' experience working in a medical or dental office preferred.
Knowledge/Skills/Abilities: Bilingual (English/Spanish) required.
Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to effectively interact with patients, providers and staff in a professional manner.
Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel.
Basic knowledge of medical terminology desired.
About YVFWC
We serve more than 197,000 patients across 28 medical clinics, 15 dental clinics, 11 pharmacies, and 49 program sites in two states.
We are Level 3 Certified as a Patient-Centered Medical Home (PCMH).
With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.
Working at YVFWC
Working in our organization means being the passionate champion for those who have no voice.
It means having the opportunity to work with underserved populations and with peers committed to the same work.
At Farm Workers Clinic
We will consistently trust one another to work for the common good.
We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
We will demonstrate transparency by being candid and truthful no matter the risk.
We will create partnerships to strengthen ourselves and our community.
We will fight for just treatment for all individuals.
We will let joy in.
We have the courage to be an agent of change and refuse anything short of excellence.
Our mission celebrates diversity.
We are committed to equal opportunity employment.
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