Posted : Tuesday, September 03, 2024 08:12 AM
Come join our team as a *Housekeeping Inspector/Laundry Attendant* and be part of the NEW 76-room *TownePlace Suites* in *Ellensburg, WA*.
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable *Housekeeping Inspector/Laundry Attendant* for *TownePlace Suites, Ellensburg*.
*Job Purpose:* To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners.
Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
* Supervises room cleaners in the prompt and efficient housekeeping of customer rooms * Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly * Supervises the completion of short notice requests for room changes * Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
* Keeps record of room checkouts/stay overs, submits records to housekeeping every day * Monitors quality of rooms by conducting and documenting inspections of cleaned rooms * Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
* Ensures completion by following through on orders * Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes * Checks VIP rooms * Checks early morning make-up rooms * Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.
* Checks floor linen closets daily for cleanliness, adequate supplies and linen * Assures carts are properly stored and vacuum cleaners are emptied at the end of each day * Assists in quarterly inventory of all linen * Ensures safety by assuring that all linen chutes are kept locked at all times * Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services * Take every opportunity to amaze the guests * Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied * Responsible for assisting with the training and direction of new department associates * Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
* Coordinate activities with other hotel departments in order to facilitate increased levels of * communication and guest satisfaction.
* Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation *Qualifications and Requirements:* High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
*This job requires the ability to perform the following:* * Most work tasks are performed indoors.
Temperature is moderate and controlled by hotel environmental systems.
* Walking and standing are required for close to 100% of the working day.
Length of time of these tasks may vary from day to day and task to task.
* Position requires walking and giving direction most of the working day.
Length of time of these tasks may vary from day to day and task to task.
* Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
* Must be able to lift up to 15 lbs on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs.
on occasion.
* Must be able to exert well-paced ability in limited space.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates * Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment*.
* *Laundry Attendant Responsibilities:* * Sorting, washing, drying, pressing, and folding clothing and other textile items.
* Removing stains from items using the appropriate procedures.
* Performing minor sewing duties.
* Tracking which items belong to whom.
* Keeping an updated inventory of laundry detergents and sewing kits.
* Tracking maintenance and repairs on laundering equipment.
* Ensuring that the facility remains clean at all times.
* Anticipating and responding to customers' queries, concerns, and complaints.
* Keeping sufficient tokens or change for the washing and drying machines, if required.
*Laundry Attendant Requirements:* * High school diploma or equivalent is advantageous.
* Prior experience in a similar role is preferable.
* Familiarity with cleaning detergents and laundering equipment.
* Ability to stand for long periods.
* Capacity to lift up to 20 pounds unaided.
* Basic arithmetic skills.
* Outstanding organizational and time management skills.
* Excellent analytical and problem-solving skills.
* Personable disposition with a knack for customer service.
* Available to work shifts and on weekends.
*Other:* * Being passionate about people and service.
* Strong communication skills are essential when interacting with guests and employees.
* Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
* Basic math skills are used frequently when handling cash or credit.
* Problem-solving, reasoning, motivating, and training abilities are often used.
* Have the ability to work a flexible schedule including nights, weekends and/or holidays *Amazing Benefits At A Glance:* * Team Driven and Values Based Culture * Medical/Dental/Vision * Vacation & Holiday Pay * Same-day pay available * Employee Assistance Program * Career Growth Opportunities/ Manager Training Program * Reduced Room Rates throughout the portfolio * Third Party Perks (Movie Tickets, Attractions, Other) * 401(k) * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Life insurance * Parental leave * Referral program * Hourly based position $17.
00 - $19.
00 per hour DOE Job Type: Fullt Time & Part-time Salary: $17.
00 - $19.
00 per hour Benefits: * Employee assistance program * Employee discount Schedule: * 8 hour shift * Holidays * Night shift * On call * Overnight shift * Weekend availability Ability to commute/relocate: * Ellensburg, WA 98926: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 2-3+ year (Preferred) Work Location: In person Job Types: Part-time, Full-time Pay: $17.
00 - $19.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Shift: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift * Rotating shift Ability to commute/relocate: * Ellensburg, WA 98926: Reliably commute or planning to relocate before starting work (Required) Experience: * Cleaning: 2 years (Required) Work Location: In person
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable *Housekeeping Inspector/Laundry Attendant* for *TownePlace Suites, Ellensburg*.
*Job Purpose:* To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners.
Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
* Supervises room cleaners in the prompt and efficient housekeeping of customer rooms * Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly * Supervises the completion of short notice requests for room changes * Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
* Keeps record of room checkouts/stay overs, submits records to housekeeping every day * Monitors quality of rooms by conducting and documenting inspections of cleaned rooms * Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
* Ensures completion by following through on orders * Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes * Checks VIP rooms * Checks early morning make-up rooms * Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.
* Checks floor linen closets daily for cleanliness, adequate supplies and linen * Assures carts are properly stored and vacuum cleaners are emptied at the end of each day * Assists in quarterly inventory of all linen * Ensures safety by assuring that all linen chutes are kept locked at all times * Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services * Take every opportunity to amaze the guests * Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied * Responsible for assisting with the training and direction of new department associates * Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
* Coordinate activities with other hotel departments in order to facilitate increased levels of * communication and guest satisfaction.
* Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation *Qualifications and Requirements:* High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
*This job requires the ability to perform the following:* * Most work tasks are performed indoors.
Temperature is moderate and controlled by hotel environmental systems.
* Walking and standing are required for close to 100% of the working day.
Length of time of these tasks may vary from day to day and task to task.
* Position requires walking and giving direction most of the working day.
Length of time of these tasks may vary from day to day and task to task.
* Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
* Must be able to lift up to 15 lbs on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs.
on occasion.
* Must be able to exert well-paced ability in limited space.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates * Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment*.
* *Laundry Attendant Responsibilities:* * Sorting, washing, drying, pressing, and folding clothing and other textile items.
* Removing stains from items using the appropriate procedures.
* Performing minor sewing duties.
* Tracking which items belong to whom.
* Keeping an updated inventory of laundry detergents and sewing kits.
* Tracking maintenance and repairs on laundering equipment.
* Ensuring that the facility remains clean at all times.
* Anticipating and responding to customers' queries, concerns, and complaints.
* Keeping sufficient tokens or change for the washing and drying machines, if required.
*Laundry Attendant Requirements:* * High school diploma or equivalent is advantageous.
* Prior experience in a similar role is preferable.
* Familiarity with cleaning detergents and laundering equipment.
* Ability to stand for long periods.
* Capacity to lift up to 20 pounds unaided.
* Basic arithmetic skills.
* Outstanding organizational and time management skills.
* Excellent analytical and problem-solving skills.
* Personable disposition with a knack for customer service.
* Available to work shifts and on weekends.
*Other:* * Being passionate about people and service.
* Strong communication skills are essential when interacting with guests and employees.
* Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
* Basic math skills are used frequently when handling cash or credit.
* Problem-solving, reasoning, motivating, and training abilities are often used.
* Have the ability to work a flexible schedule including nights, weekends and/or holidays *Amazing Benefits At A Glance:* * Team Driven and Values Based Culture * Medical/Dental/Vision * Vacation & Holiday Pay * Same-day pay available * Employee Assistance Program * Career Growth Opportunities/ Manager Training Program * Reduced Room Rates throughout the portfolio * Third Party Perks (Movie Tickets, Attractions, Other) * 401(k) * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Life insurance * Parental leave * Referral program * Hourly based position $17.
00 - $19.
00 per hour DOE Job Type: Fullt Time & Part-time Salary: $17.
00 - $19.
00 per hour Benefits: * Employee assistance program * Employee discount Schedule: * 8 hour shift * Holidays * Night shift * On call * Overnight shift * Weekend availability Ability to commute/relocate: * Ellensburg, WA 98926: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 2-3+ year (Preferred) Work Location: In person Job Types: Part-time, Full-time Pay: $17.
00 - $19.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Shift: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift * Rotating shift Ability to commute/relocate: * Ellensburg, WA 98926: Reliably commute or planning to relocate before starting work (Required) Experience: * Cleaning: 2 years (Required) Work Location: In person
• Phone : NA
• Location : 1709 S Opportunity St, Ellensburg, WA
• Post ID: 9001979750